Shipping Policy
At CordlessToolz, we understand that getting your tools and equipment quickly and safely is vital to your work and home projects. We partner with the industry's most reliable carriers to ensure your premium cordless products arrive on time.
Shipment Processing Time
Processing Windows: All orders are processed and prepared for dispatch within 1–2 business days.
Operating Hours: Please note that orders are not processed, shipped, or delivered on weekends or statutory holidays.
Peak Volume Delivery: During periods of exceptionally high order volume, processing may be extended by a few days. Please allow additional transit days for final delivery. In the rare event of a significant, unexpected delay with your shipment, our customer service team will contact you directly via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order are calculated in real-time and will be clearly displayed during the checkout process.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–5 business days |
| Expedited Shipping | 2–3 business days |
| Priority Shipping | 1–2 business days |
Shipment to P.O. Boxes or APO/FPO Addresses
CordlessToolz proudly ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO military addresses. Please ensure your specific carrier accepts deliveries to these locations if ordering oversized items (such as large tool kits or heavy vacuums).
Shipment Confirmation & Order Tracking
The moment your order leaves our facility, you will receive a Shipment Confirmation Email containing your unique tracking number(s). Your tracking details will become active and trackable within 24 hours of dispatch.
Customs, Duties, and Taxes
CordlessToolz is responsible for shipping your order from our distribution network to your destination. However, any external customs duties, tariffs, or local taxes applied to your order during or after transit are the sole responsibility of the customer.
Damages & Shipping Issues
CordlessToolz takes immense care in packaging your products securely. While we are not directly liable for products damaged or lost in transit by third-party carriers, your satisfaction is our priority.
If your order arrives damaged, please document the damage immediately and contact the shipping carrier to file an official claim.
Returns Policy
Need to return an item? Our comprehensive Return & Refund Policy provides step-by-step instructions and detailed information about your options and return windows.